Find the BT Virus Protect tile and select Switch to Norton.Select Your Security in the top menu bar.You'll then be taken to the My BT home page. Log in using your BT username and password to create your entitlement. If no licence is found, you’ll be asked to subscribe. Open the app and log in using your My BT username and password to activate the account - you'll only need to do this once.Agree to the End User License Agreement (EULA).Search for BT Virus Protect in the app store and install it.Please note: you must have the Google Play app installed on your device. Select Manage to start installing BT Virus Protect on your device.Scroll down to Manage security settings.Select Your Products in the bottom menu bar.Please note: you must have the My BT app installed on your device and log in using the BT ID username and password with Account Holder status. To check the status, view Your Account details. Remove a non-Norton security product from your computer For the best performance, we recommend uninstalling all files and browser extensions related to your old anti-virus software. If you prefer, you can uninstall it yourself. We recommend you only have one version of security software on your computer.ĭuring the installation process, BT Virus Protect powered by Norton will detect any other anti-virus software (including BT Virus Protect powered by McAfee) on your device and offer to uninstall it for you. At this point, you can also send a link that will enable you to install BT Virus Protect on other devices. You will be asked to agree to an End User License Agreement (EULA) and start the download. Select Manage to go to the My Norton portal, where you can start installing BT Virus Protect.If you are an existing BT Virus Protect customer, select Switch to Norton

If you are using BT Virus Protect for the first time, select Activate.

Select Your Security in the top menu bar.

To check the status, view Your Account details (hover over My BT to view the menu)

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